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Old 21-08-2004, 03:59 PM   #10 (permalink)
bumfluff
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Join Date: Aug 2004
Location: London
Posts: 1,300
Default Re: Online Retailer refusing refund

You can also mention that you're happy with their service and would use them in future (even if you have no intention of doing so). This way they make the effort in order to secure further custom from you.
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