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#1 (permalink) |
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Business Guru
Join Date: Dec 2003
Location: Near Inverness, Highlands, Scotland
Posts: 7,716
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I'm still cringing.
I'm literally off the phone and still kicking myself. Basically, I'm in the process of signing up a particular client for full link-building SEO. It's quite a significant contract and they will be paying me a lot of money to deliver on a set of very competitive search terms (otherwise, because of my refund policy, I'll end up owing them a lot of money!). Trouble is, I've been dealing with a male company director so far for all negotiations. So when the mobile just rang and a female voice asked about finalising the payment details, I carelessly stated: "Oh, I didn't realise XX had a secretary." Of course, it wasn't a secretary, but one of the company directors. This is a warning to myself - and others - to be extremely careful with careless assumptions! Although I would certainly be cautious in writing, I'm not very quick-witted when live and speaking. This is something I guess I can only learn with experience - to measure my words a little more carefully. I have already resolved to myself to be much more careful in future. Next time I will ask if the person speaking to myself is a director. Otherwise not only can such mistakes make myself and my company look bad, there is always the very real possibility of jeopordising pending business contracts. And I'm not fool enough to desire that.
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#2 (permalink) |
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Senior Member
Join Date: Jan 2004
Posts: 205
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Whoops... nice story Brian.
Only the other day I had an email from Leslie someone-or-other. I telephoned and left a message saying something like "I was just returning *his* call". You can guess the rest... Aaron
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#3 (permalink) |
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Business Guru
Join Date: Dec 2003
Location: Near Inverness, Highlands, Scotland
Posts: 7,716
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You presumed a Leslie was a bloke? My, you have funny boys names up there in Cumbria.
![]() EDIT: Aah, no - I was thinking of Lesley!
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#4 (permalink) |
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Senior Member
Join Date: Jan 2004
Posts: 205
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Leslie, Francis, Robin, Tracy, Jackie, Ashley, Alex, Chris... they should all be banned! :P
Aaron
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#6 (permalink) |
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Senior Member
Join Date: Jan 2004
Posts: 205
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I'd always assumed that was his surname since they refer to "Dr Hilary". But yeah... that is another... though not a name we'll be using to name any child of our's!
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#8 (permalink) |
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Business Guru
Join Date: Dec 2003
Location: Near Inverness, Highlands, Scotland
Posts: 7,716
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Hi Janeth, and a warm welcome to the business-talk forums.
![]() Of course, you'll have to share with us all how you seem to be getting younger with every new avatar.
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