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Old 11-02-2005, 03:19 PM   #1 (permalink)
Senior Member
 
Join Date: May 2004
Location: Glasgow
Posts: 254
Default A market research question

Hi

We have had a few enquiries regarding setting up a telephone support service for sales & marketing issues/ enhancement i.e.
  • Recommendations for increasing the number of leads
  • Unique selling points evaluation and recommendations
  • How to establish issues that hinder closing opportunities
  • Resolution of the above issues
  • Online PR
  • Finding and vetting salespeople
  • Company image evaluation and recommendations
  • Sales cycle analysis
  • Online advertising and promotion
  • Writing commission plans including minimum contributions
  • Motivation of the sales & marketing team
  • The major considerations of setting up a reseller program
  • Selling to the governmental sector/ other specific industries
  • Assistance closing specific opportunities etc.
and we would like to know what the forum thinks of this idea, what your concerns would be (if any), would you use the services and what you think of the proposed pricing model below:

Support call costs based on BIZAL calling you back @ £120.00 per hour.
Calls duration would be rounded upwards to the nearest full 20 minutes and would be billed based on the number of 20 minute units used.
For all calls that are expected to take over 2 units i.e. 40 minutes an emailed quote and returned acceptance would be required before we provide the solution unless otherwise agreed.
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