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Old 06-11-2007, 03:40 AM   #1 (permalink)
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Default How do i effectively keep track of orders and dates?

i have an online store, and everything's just messed up. i keep forgetting follow-ups and important dates bacause too many people send quiries online. how do i handle this?
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Old 06-11-2007, 08:46 AM   #2 (permalink)
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Default Re: How do i effectively keep track of orders and dates?

more staff? Better time management? Reminders in your diary?
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Old 06-11-2007, 04:03 PM   #3 (permalink)
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Default Re: How do i effectively keep track of orders and dates?

A diary would be one, but also some system of keeping track of where each project is. You can do that without specialist software. A text file on each project saying what needs to be done, move it to a folder marked "completed" when it's done.. just move it out of the folder if something gets added. That's a basic version of the system I use.
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Old 06-11-2007, 04:06 PM   #4 (permalink)
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Default Re: How do i effectively keep track of orders and dates?

On the customer side of things, try InvoiceIt. I've not tried it yet but I plan to give it a go tonight or tomorrow if I get time.
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Old 08-11-2007, 01:26 PM   #5 (permalink)
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Default Re: How do i effectively keep track of orders and dates?

Act, Goldmine, salesforce all work well and are cheap!

Good luck
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