[Brian Turner]

ASA Creditsafe.com are involved in sharp marketing practices, pushing their credit report service via cold calling.

The nasty part is that they apparently do not tell the new customers that they have been signed into an auto-renewal clause - that demands cancellation can only occur within 30 days, otherwise it auto-renews at full price. Customers often complain that they are not notified of renewal of the service until well within this period.

If a customer complains, they are told to reference Section 8 of the Terms of Agreement, and either agree to it, or else face legal action.

We've received a whole load of complaints about this company, a number of which were posted on this forum - to which ASA Creditsafe (part of the Safe Group, including Marketsafe) then threatened legal action to have these removed, citing defamation.

Therefore no posts will be allowed to be posted on the forums which second guesses the motives of the company, accusing them of running a scam, or similar unprovable terms.

However, because ASA Creditsafe appear not to have improved their business practices, and because we continue to receive complaints about the company, a previous apology issued on this website has been withdrawn.

In the meantime, if you are looking to purchase services from ASA Creditsafe, Marketsafe, or any other member of the Safe Group of companies, you should be plainly aware of the autorenewal clause that the sales team may not tell you about, and the common use of legal threats to ensure that companies continue to subscribe to their services.

Also be aware that - as on this forum - sales staff from the company can and do pose as potential satisfied customers, and have been known to sign up with multiple aliases in order to promote the company's services.