Re: Sick of cancellation fees
I know what you mean, and I think it's annoying from a user point of view and works against their interests.
However, I can see why they do it - by guaranteeing income into the next accounting quarter, such businesses make themselves more attractive and viable for investment from banks and other third parties, and additionally adds more potential value to the company worth for resale.
I've got to admit, I was recently advised to put a 3 month cancellation process in place for the same reasons, but having spoken to my bank since, was told that without non-internet assets they really wouldn't take much interest in lending anyway.
So no need for me to use it...
What I find amazing is when I encounter 12 month or higher cancellation processes. Recently was told of a 3 year contract a company insisted new clients on signing...
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