Received the following email from Marketsafe today. Keeping this one in a safe place :-)
Quote:
Dear *********,
Thank you for taking the time to contact us with reference to the renewal of your account. We acknowledge receipt of your correspondence. The automatic renewal ‘flag’ has been removed from all of your products as requested.
Your account will now expire on the **/**/****
Your Advanced Termination Reference number is :*********
To assist us with your query; please be advised that a renewal advisor will attempt to contact you approximately 4 weeks prior to your renewal date to discuss and to negotiate your forthcoming requirements.
Jayne Hughes
Customer Support
Switchboard: 0870 850 8566 | Fax: 0870 850 8599
E-mail: customer(dot)support(@)marketsafeuk(dot)com | Website: www(dot)marketsafeuk(dot)com
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Please Note:
Telephone calls and Emails may be recorded or monitored and used for training and quality purposes.
We also reserve the right to use these recordings to aid the resolution of any disputes that may arise.
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Quote:
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To assist us with your query; please be advised that a renewal advisor will attempt to contact you approximately 4 weeks prior to your renewal date to discuss and to negotiate your forthcoming requirements.
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Bring it on, looking forward to a call from them, how much can I get a renewal down to? Will they be upset after a 2 hour call to be told 'Sorry, now I've had a few seconds to thing about it NO!' :-) :-) :-)